CHANGES TO INFRASTRUCTURE EFFECTIVE 23RD NOVEMBER 2018


#1

On the evening of 23rd November 2018 we will be going live with the new membership system for Hackspace Manchester.

What does this mean?

The new members system will be accessible via https://members.hacman.org.uk from your members account you will be able to:

  • Update your details including your RFID Fob
  • Amend/Change your Direct Debit
  • Pay for Laser usage, snackspace and other things
  • Access Training / Induction for Equipment
  • See the status of tools and equipment (eg is a tool is out of order if will be listed as out of action)
  • Other random goodness (check the system out)

To access the system visit https://members.hacman.org.uk and login with your email and password. The first time you visit you will need to reset your password by clicking the forgotten password button. The email address registered with the members system is the one you used when you first registered with Hackspace Manchester (or updated at anypoint until the start of November) if you cannot access this email anymore please contact us via the Hackspace helpdesk at https://help.hacman.org.uk (more on the helpdesk later)

When we go live we will need to make a few changes to the door controller this may result in you losing RFID access to the space that evening. Don’t worry as we will be in to let you in so please ring the bell if you cannot get in. Once this change has been made you should be able to access the space without any issues.

NOTE: THE MOVE WILL NOT AFFECT YOUR DIRECT DEBIT OR STANDING ORDER AND YOU DO NOT NEED TO DO ANYTHING

Helpdesk

As part of the new infrastructure we are implementing a Helpdesk system that will allow you to contact the different teams around the space simply visit https://help.hacman.org.uk to submit a ticket.

The Hackspace Manchester Helpdesk was established to make communication more streamlined and provide a better service to members.

Access the helpdesk at https://help.hacman.org.uk and submit a ticket (this really is the easiest option)